Privacy Policy

Effective Date: May 18, 2026

Welcome to Wise Labs and Astra Forms. This Privacy Policy explains how Astra Forms by Wise Labs (“Astra Forms,” “Wise Labs,” “we,” “our,” or “us”) collects, uses, stores, and protects information submitted through our digital forms and related services.

Astra Forms is a platform designed to facilitate the intake and onboarding process for accounting, tax, compliance, entity formation, ITIN application, registered agent, virtual address, bookkeeping, and related business services.

By accessing or submitting information through Astra Forms, you acknowledge and agree to this Privacy Policy and our Terms of Use.

1. Company Information

Wise Labs

455 FAIRWAY DR, STE 211 A

DEERFIELD BEACH, FL 33441

United States

2. Information We Collect

When you complete a form through Astra Forms, we may collect personal and business information including, but not limited to:

Personal Information

Full legal name
Date of birth
Phone number
Email address
Mailing address
Passport or identification details
Social Security Number (SSN) or ITIN, when applicable
Signature and consent acknowledgments

Business Information

Business name
EIN information
Ownership details
Formation and registration information
State filing details
Tax-related information
Financial and bookkeeping information

Technical Information

IP address
Browser type
Device information
Form submission timestamps
Cookies and analytics data

Payment Information

Payments submitted through Astra Forms are securely processed by Stripe.

Wise Labs does not collect, store, process, or retain full credit card or banking information on its own servers. Payment information is handled directly by Stripe under its own security and compliance infrastructure, including PCI-DSS standards.

For more information regarding Stripe’s privacy practices, please visit Stripe Privacy Policy

3. How We Use Information

We use the information collected through Astra Forms for legitimate business purposes, including:

Processing service requests
Preparing tax and accounting documentation
Business entity formation
ITIN application processing
Compliance verification
Identity verification and fraud prevention
Customer communication and support
Invoice generation and payment processing
Internal recordkeeping
Improving our platform and services
Compliance with federal and state laws

4. Consent to Electronic Submission

By submitting information through Astra Forms, you consent to:

Electronic collection and transmission of data;
Electronic signatures and acknowledgments;
Communication via email, SMS, phone, or client portals;
Use of submitted data for the requested services.

You further acknowledge that the information submitted is voluntarily provided by you.

5. Data Sharing and Third Parties

We do not sell personal information.

However, we may share information with trusted third parties when necessary to provide requested services, including:

IRS-authorized tax software providers;
Government agencies;
State filing agencies;
Payment processors;
Identity verification providers;
Cloud storage and hosting providers;
Compliance and operational vendors.

All third-party providers are expected to maintain commercially reasonable security measures.

6. Data Security

Wise Labs implements commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, misuse, or alteration.

However, no electronic transmission or storage system can be guaranteed to be 100% secure. By using Astra Forms, you acknowledge and accept these inherent risks.

7. Retention of Information

We retain submitted information for as long as reasonably necessary to:

Provide services;
Comply with legal and regulatory obligations;
Resolve disputes;
Enforce agreements;
Maintain business records and compliance documentation.

Retention periods may vary depending on the nature of the service provided and applicable federal or state laws.

8. Children’s Privacy

Astra Forms is not intended for individuals under the age of 18 unless submitted by a parent or legal guardian in connection with tax or legal compliance services.

9. Cookies and Analytics

Astra Forms may use cookies, tracking technologies, and analytics tools to improve functionality, security, and user experience.

Users may disable cookies through their browser settings, although certain functionality may be limited.

10. Your Rights

Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including:

Accessing your information;
Requesting corrections;
Requesting deletion where legally permissible;
Opting out of certain communications.

Requests may be submitted through our contact channels.

11. Disclaimer of Legal and Tax Advice

Submission of information through Astra Forms does not automatically establish an attorney-client, CPA-client, or fiduciary relationship unless separately agreed in writing.

Information submitted through Astra Forms is processed based on the information provided by the user, and users remain responsible for the accuracy and completeness of submitted data.

12. Changes to This Privacy Policy

Wise Labs reserves the right to modify or update this Privacy Policy at any time without prior notice.

Updated versions will become effective upon publication on the platform or related services.

13. Contact Information

For questions regarding this Privacy Policy or data handling practices, please contact:

Wise Labs / Astra Forms

455 FAIRWAY DR, STE 211 A

DEERFIELD BEACH, FL 33441

United States

Phone: +1 (954) 825-3280

Acceptance of Privacy Policy

By accessing, using, or submitting any form through Astra Forms, you acknowledge that:

You have read and understood this Privacy Policy;
You consent to the collection and use of information as described herein;
You voluntarily provide the submitted information;
You agree to the electronic processing and storage of your data.